Lids in Mesa, AZ Closed now

Reviews about Lids

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  August 04, 2020, by Josh
  Last few times I have came to this place it has been very displeasing. I have yet to see a competent employee... I get it tho its a mall job that requires zero skills or brain power to do. But when the customer service is as bad as there selection in blank hats its really hard to not just shop online or go up and deal with hat club... But besides the fact I thought what the hell i need a new hat and instead of waiting a week on a online order one I will go in and purchase one. There was few others in the store and mall closes 45min to an hour. So going thro the sad selection of hats i finally found one i can live with. Go up to counter to purchase my item and have in embroidered like I had them do all my company hats in the past. 9 letters 1/2 tall takes 15min including set up time.... but today the kid said he wouldnt be able to do it today that it would take too long. Like your kidding me. The machine wasnt even running hats! This is a epidemic of pure lazyness with todays youth and The company Lids has lost my personal and companys business in hat/embroidery.