Fiesta Liquor in Mesa, AZ Closed now

Reviews about Fiesta Liquor

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  October 08, 2019, by Lawrence Pickett
  I am very unhappy with the treatment I received from this establishment and this review is just the first of many actions I plan to take against a manager named Michael. The manager misled me to believe I could mail a bottle of liquor to a friend in another state. He specifically told me I could use Fed Ex or the USPS to mail the bottle. When I tried, both facilities told me that was not true. When I returned to the store to speak to Michael about his misinformation and a way to resolve the matter, he became very rude, hostile, aggressive and disrespectful. His only solution was to FORCE me to pay for a product after he misrepresented the truth about our transaction. I called the police to keep things from escalating further. When the police arrived and I explained the situation, the police went inside Fiesta Liquors and spoke to Michael, who then instructed them to ban me from the premises. The only thing I was guilty of...was paying for a bottle of alcohol, under false pretenses. I urge anyone that reads this review to shop elsewhere. This is a matter of $55. But the principle means so much more. I don't think people should be bullied or treated unfairly by businesses, then feel powerless to defend themselves. My hope is that others read this review and help me spread a message to manager's like Michael that customers should be treated fairly and with respect. If you’ve had a bad experience or similar experience with a business before, pay it forward and please choose to shop elsewhere! Simply choose to support another liquor store. I only wanted to figure out how to get a friend a present. To take my money and ban me from the premises was wrong and I am very upset I have ever supported this establishment financially even one time. Please help me in sending a message to the manager at Fiesta Liquor's to treat customers better and with more integrity. Thank you.